Family Service Agency- Strengthening Families for Over 100 Years
 
About Family Service Agency
Our Programs
211 Helpline Online
Contribution Information
Volunteer Opportunities
Employment Opportunities
In the Spotlight
Download Instructions

If you are using Internet Explorer for Windows:

  1. Click on the PDF file link you wish to open.
  2. The document will automatically begin to download and Adobe Acrobat will open. (If you don't have Acrobat installed on your computer, you will be prompted to choose a program to open the file with. At this time you must install Acrobat. Click on the "Adobe" icon at the bottom of the page).
  3. Acrobat will prompt you to allow FSA to access a piece of information on your computer. This will be embedded into your PDF so you may only open the file from the computer you used to download. Click "OK" to continue.
  4. Acrobat will then prompt you to allow the information being retrieved by FSA to be sent via a non-secure server. Click "OK".
  5. The file will download and automatically open. (Note: If your default Internet web browser is not already open, Acrobat will open it to download the PDF file).
  6. If this is your first time downloading a PDF file from FSA, you will be asked to choose a location where this (and all future) PDF files will be saved to.
  7. You may get another prompt from Acrobat before your file opens. If you do, it may say: "Only Certified Acrobat Plug-ins are allowed while you are viewing this file." Click "Relaunch". Acrobat will close and then open with only the plug-ins permitted and your file will open automatically. The next time you open Acrobat, your original settings will be restored.

If you are using Netscape:

  1. Click on the PDF file link you wish to open.
  2. You will be prompted to "Open File Directly" or "Save File to Disk". Choose "Save File to Disk".
  3. You will be prompted to choose a spot to save the file to. You may choose to put the file anywhere on your computer.
  4. The initial file saved will be called Request.fdf: you will find it in the directory previously specified. Click on the Request.FDF file to open it. (If you don't have Acrobat installed on your computer, you will be prompted to choose a program to open the file with. At this time you must install Acrobat. Click on the "Adobe" icon at the bottom of the page).
  5. Acrobat will prompt you to allow FSA to access a piece of information on your computer. This will be embedded into your PDF so you can only open the file from the computer you used to download. Click "OK" to continue.
  6. Acrobat will then prompt you to allow the information being retrieved by FSA to be sent via a non-secure server. Click "OK".
  7. The file will then download into this location you specified previously and will automatically open. (Note: If your default Internet web browser is not already open, Acrobat will open it to download the PDF file).

If you are using Internet Explorer for Mac:

  1. Click on the PDF file link you wish to open.
  2. A file called Request.fdf will download. And Adobe Acrobat will open.
  3. Acrobat will prompt you to allow FSA to access a piece of information on your computer. This will be embedded into your PDF so you may only open the file from the computer you used to download. Click "OK" to continue.
  4. Acrobat will then prompt you to allow the information being retrieved by FSA to be sent via a non-secure server. Click "OK".
  5. The PDF file will now download and automatically open. This may take a few minutes depending on your connection speed, but your "Download Manager" will detail the progress of the download. (Note: If your default Internet web browser is not already open, Acrobat will open it to download the PDF file).
  6. If this is your first time downloading a PDF file from FSA, you will be asked to choose a location where this (and all future) PDF files will be saved to. Then Acrobat will open the PDF file you selected to download.
  7. You may get another prompt from Acrobat before your file opens. If you do, it will say: "Only Certified Acrobat Plug-ins are allowed while you are viewing this file." Click "Relaunch". Acrobat will close and then open with only the plug-ins permitted and your file will open automatically. The next time you open Acrobat, your original settings will be restored.


| Home | About FSA | Contact FSA | Our Programs | In the Spotlight | Volunteer Opportunities |
| Contribution Information | Employment Opportunities | 2-1-1 Helpline Online |

© 2008 Family Service Agency of Santa Barbara. All Rights Reserved.